After edit window dispeared.

Hello All

My high speed CMM lost edit window, no matter what I did, it did not come out. What should I do? Reset account first or reset product first?

Thank you

Neil Challinor over 1 year ago

Open the Settings Editor and click Reset User. This will restore any user settings back to their default. Reset Product would reset EVERYTHING for all users, including the machine connection.
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RobOntario over 1 year ago

Open the Settings Editor and click Reset User. This will restore any user settings back to their default. Reset Product would reset EVERYTHING for all users, including the machine connection.

Thank you Neil.
It popped up with an account and password, is this from windows admin account or PC-dmis ?

If for windows, then I can ask IT for password.

Thank you
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Neil Challinor over 1 year ago in reply to RobOntario

Windows user account control
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RobOntario over 1 year ago in reply to RobOntario

neil.challinor Thank you
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ArkansasBeeper over 1 year ago in reply to RobOntario

Should really go change your password on the bezel now.....
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WilliamL over 1 year ago in reply to RobOntario

I second this password change, but that's up to you.
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RobOntario over 1 year ago

FIXED!

Here come from Hexagon tech support:

How do I recover the PC-DMIS Edit Window if it has disappeared?

26-May-2018•Knowledge Details

To recover the PC-DMIS Edit Window you will need to reset one of your PC-DMIS user files.

Note: in PC-DMIS 2016 and higher "WAI" in the paths below is replaced with "Hexagon".

In Windows XP please go to the C:\Documents and Settings\UserName\Local Settings\Application Data\WAI\PC-DMIS\ current version folder.

In Windows 7 go to the C:\Documents and Settings\UserName\Local Settings\Application Data\WAI\PC-DMIS\current version folder and rename the gbarstate.dat file to gbarstate.old.

Launch PC-DMIS and see if this eliminates the problem. If the correct file was reset PC-DMIS will open up in Summary Mode so please click View and select Command Mode if that is the usual Edit Window view.

(Topic ID 16101-882)

Windows 10 is C:\Users\AppData\Local
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Derick McCormick over 1 year ago in reply to RobOntario

So, this works, but it also resets all my toolbars. When I restore using a backup from a computer that everything is working fine...the edit window disappears again.

It's a little frustrating.
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WilliamL over 1 year ago in reply to Derick McCormick

Can you find the edit window at all or is it completely gone? Like can you see even a tiny corner of it?
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ArkansasBeeper over 1 year ago in reply to Derick McCormick

Try plugging in a second monitor, then using the windows display settings you can drag the location of the second monitor around in space and try to find it. (sounds kooky but does work) Once its been found and returned home you can save a new window layout.
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