hexagon logo

After edit window dispeared.

Hello All

My high speed CMM lost edit window, no matter what I did, it did not come out. What should I do? Reset account first or reset product first?

Thank you

Parents
  • FIXED!

    Here come from Hexagon tech support:

    How do I recover the PC-DMIS Edit Window if it has disappeared?




    26-May-2018•Knowledge Details

    To recover the PC-DMIS Edit Window you will need to reset one of your PC-DMIS user files.


    Note: in PC-DMIS 2016 and higher "WAI" in the paths below is replaced with "Hexagon".

    In Windows XP please go to the C:\Documents and Settings\UserName\Local Settings\Application Data\WAI\PC-DMIS\ current version folder.

    In Windows 7 go to the C:\Documents and Settings\UserName\Local Settings\Application Data\WAI\PC-DMIS\current version folder and rename the gbarstate.dat file to gbarstate.old.



    Launch PC-DMIS and see if this eliminates the problem. If the correct file was reset PC-DMIS will open up in Summary Mode so please click View and select Command Mode if that is the usual Edit Window view.

    (Topic ID 16101-882)

    Windows 10 is C:\Users\AppData\Local


  • So, this works, but it also resets all my toolbars. When I restore using a backup from a computer that everything is working fine...the edit window disappears again. 

    It's a little frustrating.  

Reply Children