I have brand new computer and new offline PCDMIS 2023.20 installation done by IT but after lunching PCDMIS I'm unable to open any programs or create a new one.
When I click on New Routine Icon nothing happens.
Any suggestions?
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I have brand new computer and new offline PCDMIS 2023.20 installation done by IT but after lunching PCDMIS I'm unable to open any programs or create a new one.
When I click on New Routine Icon nothing happens.
Any suggestions?
Is your program folder path on a Network Drive? It may be permissions related.
Did they run the new version of PC-DMIS as Admin?
I have never seen clicking on New Routine do nothing before.
Yes, I tried with IT to run as admin, same results
So the programs folder Search Path is not on a Network Drive then?
Is it possible to open existing programs?
Search path is set up for c drive , I cant open any existing programs as well
Is this an existing license that was then migrated to the new computer? Or is the Computer + Offline seat both new?
Instead of clicking the new routine/open routine widgets on the home page can you click on the top left. File > New or File > Open?
Did you initialize the offline license via CLM?
yes, this license was transfer from another comp
yes, this license was transfer from another comp via CLM
Is your license updated to run 2023.2?
this is good question; I assume that they did. Otherwise, I think I wouldn't be able to lunch PCDMIS at all..
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