OFFLINE PCDMIS 2023.2 will not open any existing programs or create new one

I have brand new computer and new offline PCDMIS 2023.20 installation done by IT but after lunching PCDMIS I'm unable to open any programs or create a new one.

When I click on New Routine Icon nothing happens.

Any suggestions?

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0 WilliamL over 1 year ago

Is your program folder path on a Network Drive? It may be permissions related.

Did they run the new version of PC-DMIS as Admin?

I have never seen clicking on New Routine do nothing before.
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0 Maciej Bulinski over 1 year ago in reply to WilliamL

Yes, I tried with IT to run as admin, same results
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0 Maciej Bulinski over 1 year ago in reply to WilliamL

Yes, I tried with IT to run as admin, same results
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0 WilliamL over 1 year ago in reply to Maciej Bulinski

So the programs folder Search Path is not on a Network Drive then?

Is it possible to open existing programs?
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0 Maciej Bulinski over 1 year ago in reply to WilliamL

Search path is set up for c drive , I cant open any existing programs as well
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0 WilliamL over 1 year ago in reply to Maciej Bulinski

Is this an existing license that was then migrated to the new computer? Or is the Computer + Offline seat both new?

Instead of clicking the new routine/open routine widgets on the home page can you click on the top left. File > New or File > Open?
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0 Maciej Bulinski over 1 year ago in reply to WilliamL

yes, this license was transfer from another comp via CLM
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