ClearenceCube doesn'tt disappear when i do snapshot

Is the snapshot set to "Live" or "Static"?

Nothing changes in either mode

i also tried 2023.2 SP2 and SP3, both negative

Did you try what my post above says? It may have changed in 2023.2. I am using 2021.2

Yes I have, it actually works in 2021.1 and not in 2023.2...

You have 2021.1 installed and it works in that version of PC-DMIS?

Sorry it was on 2021.2 

and yes there it works fine

I see almost no changes to how "Snapshot" works in the release notes except for this one in 2023.2

•PC-DMIS now correctly shows or hides the annotation points in the custom report
as per the viewset when you use the SNAPSHOT command to generate a report.
See PCD-242749.

I have not messed with viewsets, but if you go to Insert > Report Command > Viewset then try your snapshots does that do anything? I can't try as I do not have 2023.2

I see almost no changes to how "Snapshot" works in the release notes except for this one in 2023.2

•PC-DMIS now correctly shows or hides the annotation points in the custom report
as per the viewset when you use the SNAPSHOT command to generate a report.
See PCD-242749.

I have not messed with viewsets, but if you go to Insert > Report Command > Viewset then try your snapshots does that do anything? I can't try as I do not have 2023.2

https://docs.hexagonmi.com/pcdmis/2023.2/en/helpcenter/mergedProjects/core/24_report_topics/Inserting_Snapshots.htm

The help file has also changed since 2021.2 slightly.

I've tried this yes but without seeing a change

I'm sorry I can't be of more help. You will have to do trial and error, or maybe someone else will know the answer.

Thanks anyway and have a nice day!

Giorgio Blarasin Report it as a bug.

Send me the link please.

You report it to your local support.

Neil Challinor Don Ruggieri Is it possible to add a bug reporting section here? All users can test reported issues etc...

This bug still persists in the 2024.1 technical preview. I tested it and the behavior is the same. Impossible to get rid of the "Halo" of the clearance cube in the snapshot in the report. Was it reported as a bug by now? Did not see/find any log in jira.

I am not sure if Don or Neil ever saw the thread even with the tag vpt put in a month ago. Probably need to officially submit it as a bug.

I just logged it for our reporting team to take a look.  Hexagon reference: PCD-256679