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Point/Probe Compensation

I am attempting to help some one out who recently purchased the Romer Infinite 2.0 with scanner. I have finale figured out how to get pcdmis to talk with WinRDS & get the probe to calibrate . We are using 4.3. I was able to get a tooling ball to repeat within .001" I went to set-up and test on an actual gage they wanted verified, got it set-up and matched up to cad Verified Datums repeated within .0008". I went and measured using Auto Vector points and measured with AutoMeas Tol set to .01". a The results im geting is Roughly Half the Probe Ø.

How does the Romer know which direction to compensate ?
Should I use surface points instead ? Will that project the Measured point to the surface with sample hits turned on?

Any other Ideas or suggestions please let me know

Thanks
B