When I open the auto features list it only has 6 features to choose from. This has never happened in the 3 years. Is there something that turns these choices on and off or is this a glitch in the software? I have been told this isn't efficient use of the portable (should be using the quick measure) but I started programming CMM first and self teaching on the portable. Just using what I know works. Thanks for your help.
That stuff is only gray-ed out if you don't have a high enough level of the software license (or if Hex made a mistake, which is possible, they're people too).
If you are certain you're supposed to have those features unlocked, give them a call and they'll fix it for you.
Some autofeatures are gray-ed out if you're not in DCC Mode. I know this is simple and kind of dumb but I (prior to finishing my coffee this morning) couldn't figure out why I couldn't click on high point (and then realized I wasn't in DCC)
If you just recently updated your port lock then compare the module list you sent them to the module list on the current lock. Sheet metal options like square slot are licensed based so that could be the issue(there are a couple features that are part of cad++ or sheet metal package but I'm not a salesman so I don't keep track of that).