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Error code 3 and 7

HELLO EVERYONE,

I AM RUNNING ON PC-DMIS 2019 R1 SP2 AND USING ROMER ABSOLUTE ARM 7252 6-AXIS.

SINCE LAST FEW MONTHS I AM KEEP GETTING ERROR CODE 3 AND ERROR CODE 7 EACH TIME I EITHER SAVE AS AN EXISTING PROGRAM OR SAVE THE PROGRAM AFTER EXECUTION TO SAVE MY DATA.

99.9% TIME I GET ERROR CODE 7 WHEN I OPEN A PROGRAM AND "SAVE AS" IT TO A NEW PROGRAM. IT SAYS SOMETHING LIKE THIS: "YOU CANNOT OPEN (FILE PATH OF THE CMM PROGRAM) FOR WRITING. ERROR CODE 7.

AND ERROR CODE 3 OCCUR RANDOMLY WHEN I TRY TO "SAVE" THE PROGRAM AFTER I FINISH SEVERAL FEATURES OR A LONG SCAN TO PREVENT LOSS OF DATA. IT SAYS THE SAME THING AS ERROR CODE 7. JUST CHANGE THE ERROR CODE 7 TO 3.

HAS ANYONE HAVE ANY IDEA WHAT IS GOING ON HERE? IS IT ANY KIND OF PERMISSION ISSUE?

FYI, I ALSO WHEN I CREATE A NEW PROGRAM, I TYPE IN PART NUMBER, REVISION # AND SERIAL # IN THE DIALOGUE BOX AT THE BEGINNING PART OF NEW PROGRAM, I GET ERROR SAYING "CANNOT ACCESS REGISTRY" FOR temperature compensation.

i have included images of all error codes I am getting. Please let me know what those error code 7 and 3 are for.

Thank you.


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  • Hello Michael,

    I am running programs from company server. I didn't know they can cause issues. As PC-DMIS creates a new program from "C:\Users\Public\Documents\Hexagon\PC-DMIS\2018 R2" it stores the program initially on the computer romer arm is installed on. I have never changed this before and not willing to as well.

    I just tried creating a new program and it still has registry write issue for temperature compensation in new routines.So far I didn't see error code 3 and 7 if I copy the program into a LOCAL FOLDER on this PC. But as soon as I open the same program from server, it started giving me error code 3 after 2 or 3 time saving the program (ctrl + S). WOW!! This is interesting. I never new that could cause the issue.

    Thanks for the help Michael. I am guessing the temp comp issue is due to non-admin account.
Reply
  • Hello Michael,

    I am running programs from company server. I didn't know they can cause issues. As PC-DMIS creates a new program from "C:\Users\Public\Documents\Hexagon\PC-DMIS\2018 R2" it stores the program initially on the computer romer arm is installed on. I have never changed this before and not willing to as well.

    I just tried creating a new program and it still has registry write issue for temperature compensation in new routines.So far I didn't see error code 3 and 7 if I copy the program into a LOCAL FOLDER on this PC. But as soon as I open the same program from server, it started giving me error code 3 after 2 or 3 time saving the program (ctrl + S). WOW!! This is interesting. I never new that could cause the issue.

    Thanks for the help Michael. I am guessing the temp comp issue is due to non-admin account.
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