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Error code 3 and 7

aliptpatel
HELLO EVERYONE,

I AM RUNNING ON PC-DMIS 2019 R1 SP2 AND USING ROMER ABSOLUTE ARM 7252 6-AXIS.

SINCE LAST FEW MONTHS I AM KEEP GETTING ERROR CODE 3 AND ERROR CODE 7 EACH TIME I EITHER SAVE AS AN EXISTING PROGRAM OR SAVE THE PROGRAM AFTER EXECUTION TO SAVE MY DATA.

99.9% TIME I GET ERROR CODE 7 WHEN I OPEN A PROGRAM AND "SAVE AS" IT TO A NEW PROGRAM. IT SAYS SOMETHING LIKE THIS: "YOU CANNOT OPEN (FILE PATH OF THE CMM PROGRAM) FOR WRITING. ERROR CODE 7.

AND ERROR CODE 3 OCCUR RANDOMLY WHEN I TRY TO "SAVE" THE PROGRAM AFTER I FINISH SEVERAL FEATURES OR A LONG SCAN TO PREVENT LOSS OF DATA. IT SAYS THE SAME THING AS ERROR CODE 7. JUST CHANGE THE ERROR CODE 7 TO 3.

HAS ANYONE HAVE ANY IDEA WHAT IS GOING ON HERE? IS IT ANY KIND OF PERMISSION ISSUE?

FYI, I ALSO WHEN I CREATE A NEW PROGRAM, I TYPE IN PART NUMBER, REVISION # AND SERIAL # IN THE DIALOGUE BOX AT THE BEGINNING PART OF NEW PROGRAM, I GET ERROR SAYING "CANNOT ACCESS REGISTRY" FOR temperature compensation.

i have included images of all error codes I am getting. Please let me know what those error code 7 and 3 are for.

Thank you.

Attached Files
  • You are having issues writing to the registry....
    Sounds like Pc-Dmis either was not installed correctly or started for the 1st time correctly..When you install the software it must be down with full admin rights..
    first I suggest is if you have a pcdmis shortcut on your desk top that you right on it and then choose properties then when new screen appears choose advanced tab then select in the next new window place a check mark where it says Run as administrator then hit ok in that window and it closes that window
    now the previous window shows again you must now hit apply and then ok..Now try starting pcdmis and open a file and try to see if it still gives you the same problems

  • Well, I am not running on ADMIN ACCOUNT. Sorry I forgot to mention this basic thing. but I even had PC-DMIS installed into a computer that never had PC-DMIS installed in past. It didn't gave me those errors until 2 days and then started to give me those errors and one of the most important new feature from PC-DMIS 2019 update which is "EXCEL FORM REPORT" start crashing after 2 days as soon as those errors came back. we believe that those are more like network issue than PC-DMIS issue.
  • It is telling you that it is trying to write to the registry and says it can not access it...Are you running the programs from your company server or from the computer itself....Pc-Dmis does not like to run programs from servers it can cause issues...If you are running the programs directly from the computer the portable arm is on then the cause is usually caused by the issues I mentioned in the first of my posts...
  • Hello Michael,

    I am running programs from company server. I didn't know they can cause issues. As PC-DMIS creates a new program from "C:\Users\Public\Documents\Hexagon\PC-DMIS\2018 R2" it stores the program initially on the computer romer arm is installed on. I have never changed this before and not willing to as well.

    I just tried creating a new program and it still has registry write issue for temperature compensation in new routines.So far I didn't see error code 3 and 7 if I copy the program into a LOCAL FOLDER on this PC. But as soon as I open the same program from server, it started giving me error code 3 after 2 or 3 time saving the program (ctrl + S). WOW!! This is interesting. I never new that could cause the issue.

    Thanks for the help Michael. I am guessing the temp comp issue is due to non-admin account.
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