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Installed upgrade and lost network access

Mordekai
I looked for this specific issue under other posts but didn't find anything exactly like it.

I'm running PC-DMIS 2019 R1 on two ROMER absolute arms and a FARO. They all have the same Feature Control Frame/Datum issues as well as hole diameter issues.

I installed an update to PC-DMIS 2019 R2, hoping it would help some of the Feature Control Frame issues we've been having. I don't know if it helped with that or not, because now I can't access any of my network drives. Or, rather, after I re-mapped the drives, I can't see any files on them.

There's got to be a simple solution to this issue.

Thanks!
  • I looked for this specific issue under other posts but didn't find anything exactly like it.

    I'm running PC-DMIS 2019 R1 on two ROMER absolute arms and a FARO. They all have the same Feature Control Frame/Datum issues as well as hole diameter issues.

    I installed an update to PC-DMIS 2019 R2, hoping it would help some of the Feature Control Frame issues we've been having. I don't know if it helped with that or not, because now I can't access any of my network drives. Or, rather, after I re-mapped the drives, I can't see any files on them.

    There's got to be a simple solution to this issue.

    Thanks!


    The new version is being elevated and ran as an administrator and Window 10 doesn't allow local administrative accounts to see network information unless it's been enabled in the registry. Per the Microsoft website:

    Detail to configure the EnableLinkedConnections registry entry
    1. In Registry Editor, locate and then click the following registry subkey:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Policies\System
    2. Right-click Configuration, select New, and then select DWORD (32-bit) Value.
    3. Name the new registry entry as EnableLinkedConnections.
    4. Double-click the EnableLinkedConnections registry entry.
    5. In the Edit DWORD Value dialog box, type 1 in the Value data field, and then select OK.
    6. Exit Registry Editor, and then restart the computer.
  • Hello, Peter,

    Our IT tech finally got around to trying this and it DID NOT work.

    Anybody got any other suggestions? My computer still has access to the network. PC-DMIS will not access network drives.

    Thanks!

  • Here is the link to the Microsoft help page, this is a Windows issue not a PC-DMIS issue.

    Mapped drives are not available - Windows Client | Microsoft Docs
    https://docs.microsoft.com/en-us/troubleshoot/windows-client/networking/mapped-drives-not-available-from-elevated-command

    Describes an issue in which mapped drives are unavailable from an elevated command prompt.

  • Hello, Peter,

    Our IT tech finally got around to trying this and it DID NOT work.

    Anybody got any other suggestions? My computer still has access to the network. PC-DMIS will not access network drives.

    Thanks!



    If your company infrastructure runs through Windows Server, then the administrator can also prevent access server-side. If they've done this, then they need to modify Group Policy (IIRC) to allow access to elevated programs.
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