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Upgrade nightmare

Machine Arts
So we attempted to upgrade to pcdmis vision 2011 on our Tesavisio DCC. After an entire day of extreme frustration, it finally installed. Problem is, the earlier version is now gone! And what's worse is that all of our existing cmm programs won't run correctly now! This is absolutely unbelievable! Without being the expert here, it appears that some data files regarding probe data have a new format now which don't work with both versions. Measured dims are not right. So, after a day of walking in circles stunned by the fact that this could even happen, we spent even more time restoring the 4.2 version (stable and runs good) from our backups.

I use a lot of high end software such as GibbsCAM and Photoshop. Updating these applications is quick and easy and always with back-compatibility of existing files. How can pcdmis be so lame, especially at the price and gouging of users with the annual contract?
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  • Join the gang. PC-DMIS is great software if you are willing to live with all the annoyances it throws at you. Upgrading is one of them. Here is my issue: due to some issues with PC-DMIS NC Server, I install V2010MR3, which then does not work. I then proceeed to erase the 2010 software from my machine, delete all WAI registry entries and then install V2009. Open it once using admin rights, erase the 2009 software from my machine, delete all WAI registry entries and then load V2010MR3 again. From then on out it works great.

    Don't ask. Obviously, took forever to figure this out. But it works every time. PC-DMIS has been like this for a long time (unless you run 3.7). If and when it finally works, it is generally wonderful. Until you get the "serialization alt" issue which blows away your programs.

    But just to come back to your issue, I have found that 4.3 MR1 was stable and probably most importantly: I have never had the "serialization alt" issue with that version (which was good because they broken a bunch of tool bar functionality in that version). It is rampant in V2010 and I hear it is now also found in 2011.
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  • Join the gang. PC-DMIS is great software if you are willing to live with all the annoyances it throws at you. Upgrading is one of them. Here is my issue: due to some issues with PC-DMIS NC Server, I install V2010MR3, which then does not work. I then proceeed to erase the 2010 software from my machine, delete all WAI registry entries and then install V2009. Open it once using admin rights, erase the 2009 software from my machine, delete all WAI registry entries and then load V2010MR3 again. From then on out it works great.

    Don't ask. Obviously, took forever to figure this out. But it works every time. PC-DMIS has been like this for a long time (unless you run 3.7). If and when it finally works, it is generally wonderful. Until you get the "serialization alt" issue which blows away your programs.

    But just to come back to your issue, I have found that 4.3 MR1 was stable and probably most importantly: I have never had the "serialization alt" issue with that version (which was good because they broken a bunch of tool bar functionality in that version). It is rampant in V2010 and I hear it is now also found in 2011.
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