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IJK problems with tactile and optics

I'm at a new company so the Optiv Performance 443 is a new beast to me. Apparently this machine was a floor demo from Hexagon R.I. and was giving the last guy problems as well, but no one here remembers exactly what they were. Anyway, here's my problem....Every probe or camera I build is stuck with the same bad IJKs: <.45399> <.0005> <.89101>
I try to edit the IJK values in the probe utilities but the numbers won't stick.
Another annoyance is that the sliders to set the illumination value for top, bottom and ring lights are real funky. I move the slider up to 95 or so and get no light, then above that it turns everything full-blown white.
Any help or suggestions would be greatly appreciated!
edit: I should add am using 2015.1 sp10 and 2016 sp8.
Parents
  • There is a chain of command when calibrating vision and tactile. That may have been calibrated incorrectly. In addition, the illumination settings may need to be recalibrated along with the optics. When I get to the CMM I can get you more information. However, the HELP file may have all that built in already. I'll respond back later. Hope you find what you are looking for.
Reply
  • There is a chain of command when calibrating vision and tactile. That may have been calibrated incorrectly. In addition, the illumination settings may need to be recalibrated along with the optics. When I get to the CMM I can get you more information. However, the HELP file may have all that built in already. I'll respond back later. Hope you find what you are looking for.
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