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IJK problems with tactile and optics

I'm at a new company so the Optiv Performance 443 is a new beast to me. Apparently this machine was a floor demo from Hexagon R.I. and was giving the last guy problems as well, but no one here remembers exactly what they were. Anyway, here's my problem....Every probe or camera I build is stuck with the same bad IJKs: <.45399> <.0005> <.89101>
I try to edit the IJK values in the probe utilities but the numbers won't stick.
Another annoyance is that the sliders to set the illumination value for top, bottom and ring lights are real funky. I move the slider up to 95 or so and get no light, then above that it turns everything full-blown white.
Any help or suggestions would be greatly appreciated!
edit: I should add am using 2015.1 sp10 and 2016 sp8.
Parents
  • @JEFMAN.... no, there's no vector and no setting for that matter. Its just a small thin rectangular glass plate (much like the lens in a welder's hood) with extremely fine target etchings. I (carefully) place it directly on the bare glass stage when requested by the Demon during calibration.

    @bfire85..... yeah, this is the BIG part of the problem. I can ENTER the correct vector in the Edit Probe Data box, but when I click OK, the vector reverts to.... uh...well, you know...... the 27° one!!
    ARRRGH!! this bad vector data is becoming tattooed on my brain! Astonished
Reply
  • @JEFMAN.... no, there's no vector and no setting for that matter. Its just a small thin rectangular glass plate (much like the lens in a welder's hood) with extremely fine target etchings. I (carefully) place it directly on the bare glass stage when requested by the Demon during calibration.

    @bfire85..... yeah, this is the BIG part of the problem. I can ENTER the correct vector in the Edit Probe Data box, but when I click OK, the vector reverts to.... uh...well, you know...... the 27° one!!
    ARRRGH!! this bad vector data is becoming tattooed on my brain! Astonished
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