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More issues with our Optiv 443

Today I got this error message..... cannot find framegrabber (or something like that... I KNOW!! should have written down the exact error) Anyway, figured I'd reboot everything and it would go away. Well, it didn't.
Now, none of the PC-DMIS installs will open. Bam! immediate crash and almost as annoying??... the send error to hexagon/crash window pops up around 10-15 times in intervals of a few seconds. Never seen anything like it.
Oh, and after the first reboot the first try to open the Demon .... I got a TCP/IP error. I called in the IT guy, but that got me nowhere. I'd swear this machine is possessed!
The computer had Falcon/Eagle IDS driver installed (was showing in add/remove programs) Thought I would re-install it, but wanted your guys advice first. It's a Win 7 64bit box, and 2015.1(sp10), 2016(sp9) 2017M1(sp6) and 2017R2(sp2). I've looked through all our documentation that previous guy left and all I can figure is that it's a 10x zoom camera with settings (in live view) of .65x to 6.5x.
Any help is most appreciated!