Hello all,
I have an Optiv running 2017, I pressed the update button and since it is a 32 bit PC it downloaded and tried to update to 2017. Now the software gives connection errors at startup. I have been onto support but they were unable to fix it remotely, the problem is apparently due to the mc having a Mycrona controller which is not a straight forward update. Support ticket raised and onsite visit booked, but the Eng will not get here for a month!
I would like to use the seat in offline mode in the mean time, could anyone tell me how I can achieve this please.
What error are you getting? I know I experienced the software completely not running when starting up. I would get an error and it'd close automatically. I was told to go into the PC-DMIS folder in the C drive and change the INTERFAC.dll to INTERFAC.old and it worked.
What error are you getting? I know I experienced the software completely not running when starting up. I would get an error and it'd close automatically. I was told to go into the PC-DMIS folder in the C drive and change the INTERFAC.dll to INTERFAC.old and it worked.