Vision Support

Sorry for the rant here. But I've had a ticket open on vision support since the 21st of Feb. https://support.hexagonmi.com/s/detail/5003z00001wHJT6AAO

Has anyone else noticed that vision support is much slower than standard probe support? What about other less used areas?

I have however been able to get some ground on UserEcho. Sounds like it's an area that needs more development and hexagon is aware of it. I still need a fix! I have to keep sending my customer files that have incorrect vision settings.

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KyleB over 5 years ago

Neil,

Hope this finds you well.

Thanks for the reply, this was actually directed toward support. You are the 'ground' I've mentioned in User Echo. I'm just surprised that I haven't received a support call for the ticket I originally opened. Looking forward to our discussion on Monday.

Thanks,
Kyle
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KyleB over 5 years ago

Neil,

Hope this finds you well.

Thanks for the reply, this was actually directed toward support. You are the 'ground' I've mentioned in User Echo. I'm just surprised that I haven't received a support call for the ticket I originally opened. Looking forward to our discussion on Monday.

Thanks,
Kyle
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