Our company wanted to upgrade the PC for our vision CMM and right now is showing three errors.
1. Framegrabber initialization error - File not found
2. Error in connect=0
3. Requested function requested unsupported in HSI
After the third message at the bottom says "Cannot initialize the machine: Please reset the controller and start again"
The machine is a Hexagon Optiv Performance
type 443 dual Z
pcdims cad++ 2019r2.
I already contacted support but they are not getting back to me. The TCPIP address and the gateway no is good.
Any help would be great
Thanks