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Framegrabber BS

Hey folks,

Anyone deal with this problem (link):

https://support.hexagonmi.com/s/article/I-have-no-live-image-for-the-camera-and-a-PC-DMIS-Framegrabber-initialization-error-How-do-I-fix-this-1527312543620

Tried the Hexagon 'solution' - but I don't think so! The camera went south for no reason. And... it remains a "NO" I'm not available.
Any ideas??
Thanks!

(see images from the camera manager)






But Hey!! The camera manager says this too! :



Whoaaa. The Mycrona guys in the Black Forest left town... and left us Optiv customers holding 2 LBs of s*it in a 1LB bag. Rolling eyes
Parents
  • What triggered this? Just randomly stopped working?
  • Hi Barry.... Yeah.... the Optiv just 'stopped' If memory serves, I switched over to the CAD window to peruse some features and the trihedron, and then... BLAMMO!!! When I went to the Vision side, in big green letters: CAMERA: NONE Never had THIS happen before! Argh! I wouldn't expect something like this... but in the back of my mind...and really hoping it's not this, but maybe the IDS camera just crapped out! Hopefully, I come back tomorrow with good news, OR boo-hiss! Putting in a help ticket. (maybe it's my lucky day, and Doug will call me) lmao ¯\_(ツ)_/¯
Reply
  • Hi Barry.... Yeah.... the Optiv just 'stopped' If memory serves, I switched over to the CAD window to peruse some features and the trihedron, and then... BLAMMO!!! When I went to the Vision side, in big green letters: CAMERA: NONE Never had THIS happen before! Argh! I wouldn't expect something like this... but in the back of my mind...and really hoping it's not this, but maybe the IDS camera just crapped out! Hopefully, I come back tomorrow with good news, OR boo-hiss! Putting in a help ticket. (maybe it's my lucky day, and Doug will call me) lmao ¯\_(ツ)_/¯
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