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The portlock for this application is missing or invalid

I got the following error when trying to open Datapage_RT "The portlock for this application is missing or invalid". Nothing has been changed on my system, no new software installs, same everything as it has always been. Any ideas? Anything would be appreciated.

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  • Ok so I did get a temp code, now that I have the old permanent code. When the slash screen comes up I put in the old code. but the USER ID is 0. On the old machine it was the portlock number. This field is also greyed out, so I cannot enter it in. How do I change that?

    Even with the permanent code, I still get the warning on expiration so I am thinking it has to do with the portlock/User ID issue.

    Thank you!


    Open DATAPAGE EDITOR (not RT) and go to OPTIONS ~ SYSTEM OPTIONS and you should be able to type all that info in there.
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  • Ok so I did get a temp code, now that I have the old permanent code. When the slash screen comes up I put in the old code. but the USER ID is 0. On the old machine it was the portlock number. This field is also greyed out, so I cannot enter it in. How do I change that?

    Even with the permanent code, I still get the warning on expiration so I am thinking it has to do with the portlock/User ID issue.

    Thank you!


    Open DATAPAGE EDITOR (not RT) and go to OPTIONS ~ SYSTEM OPTIONS and you should be able to type all that info in there.
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