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Trouble uploading into DataPage+

Good morning everyone,
It's have been a while since I last posted here and I need some help.

It has been a while since I had to upload information into DataPage+ (about 9 months) and now I have need to use it again. After running a program and sending data to be uploaded in DataPage+, there is no data in the file itself, although under transactions it does show the date and time of the upload. When I select the "send current stats to file" command, it only shows a blank thumbnail with no data in the file itself.

Any ideas why and what i can do to fix it?
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