Going through out TS audit, revamping our lab scope, all the good stuff. Has anyone ever been asked about their software per the TS standard? I was asked in the mid 90's under a different audit format, but nothing since. I found PCDMIS is NIST certified, but not Datapage? Hexagon promotes Datapage compliant to FDA Part 11. I submitted a ticket, Hexagon is reviewing the issue. I was just wondering if anyone has been through the software portion of the audit? I was also told that the certification must be at least annual, even if the software proved out in the past by Hexagon. I can understand the proving out in case of possible issues over time. How have you proved the software is proper, if you have?
QC-Calc does validate their software. Check out this post as it is what is needed for this exact question by an auditor especially in the medical industry. QC-Calc is doing it and maybe it would be worth while for Hexagon to do the same. I am right now trying to work out whether or not we will even be able to use datapage+ since we cannot even get someone to write a letter saying that the software is made to industry standards. I am very interested in this topic and will continue to watch the thread.
QC-Calc does validate their software. Check out this post as it is what is needed for this exact question by an auditor especially in the medical industry. QC-Calc is doing it and maybe it would be worth while for Hexagon to do the same. I am right now trying to work out whether or not we will even be able to use datapage+ since we cannot even get someone to write a letter saying that the software is made to industry standards. I am very interested in this topic and will continue to watch the thread.