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Anyone been asked by an auditor if software is certified?

Going through out TS audit, revamping our lab scope, all the good stuff. Has anyone ever been asked about their software per the TS standard? I was asked in the mid 90's under a different audit format, but nothing since. I found PCDMIS is NIST certified, but not Datapage? Hexagon promotes Datapage compliant to FDA Part 11. I submitted a ticket, Hexagon is reviewing the issue. I was just wondering if anyone has been through the software portion of the audit? I was also told that the certification must be at least annual, even if the software proved out in the past by Hexagon. I can understand the proving out in case of possible issues over time. How have you proved the software is proper, if you have?

Odda
Parents
  • http://www.prolinksoftware.com/sales_validation.aspx

    QC-Calc does validate their software. Check out this post as it is what is needed for this exact question by an auditor especially in the medical industry. QC-Calc is doing it and maybe it would be worth while for Hexagon to do the same. I am right now trying to work out whether or not we will even be able to use datapage+ since we cannot even get someone to write a letter saying that the software is made to industry standards. I am very interested in this topic and will continue to watch the thread.
Reply
  • http://www.prolinksoftware.com/sales_validation.aspx

    QC-Calc does validate their software. Check out this post as it is what is needed for this exact question by an auditor especially in the medical industry. QC-Calc is doing it and maybe it would be worth while for Hexagon to do the same. I am right now trying to work out whether or not we will even be able to use datapage+ since we cannot even get someone to write a letter saying that the software is made to industry standards. I am very interested in this topic and will continue to watch the thread.
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