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Anyone been asked by an auditor if software is certified?

Going through out TS audit, revamping our lab scope, all the good stuff. Has anyone ever been asked about their software per the TS standard? I was asked in the mid 90's under a different audit format, but nothing since. I found PCDMIS is NIST certified, but not Datapage? Hexagon promotes Datapage compliant to FDA Part 11. I submitted a ticket, Hexagon is reviewing the issue. I was just wondering if anyone has been through the software portion of the audit? I was also told that the certification must be at least annual, even if the software proved out in the past by Hexagon. I can understand the proving out in case of possible issues over time. How have you proved the software is proper, if you have?

Odda
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  • http://www.prolinksoftware.com/sales_validation.aspx

    Check out what QC-Calc does for this question by an auditor. I asked the same question to the sales rep and just got a link to show the part 11 compliance to data security that is on their website. I cannot even get them to write a letter saying that datapage+ was made to industry standards.

    please let me know of any updates that you get on this subject. I would like to use datapage+ for our SPC needs but may have to go with QC-Calc if hexagon can't remedy the problem. Once a year a document on the website could be updated just like is done for PC-DMIS which would help us all out in this situation.
Reply
  • http://www.prolinksoftware.com/sales_validation.aspx

    Check out what QC-Calc does for this question by an auditor. I asked the same question to the sales rep and just got a link to show the part 11 compliance to data security that is on their website. I cannot even get them to write a letter saying that datapage+ was made to industry standards.

    please let me know of any updates that you get on this subject. I would like to use datapage+ for our SPC needs but may have to go with QC-Calc if hexagon can't remedy the problem. Once a year a document on the website could be updated just like is done for PC-DMIS which would help us all out in this situation.
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