Going through out TS audit, revamping our lab scope, all the good stuff. Has anyone ever been asked about their software per the TS standard? I was asked in the mid 90's under a different audit format, but nothing since. I found PCDMIS is NIST certified, but not Datapage? Hexagon promotes Datapage compliant to FDA Part 11. I submitted a ticket, Hexagon is reviewing the issue. I was just wondering if anyone has been through the software portion of the audit? I was also told that the certification must be at least annual, even if the software proved out in the past by Hexagon. I can understand the proving out in case of possible issues over time. How have you proved the software is proper, if you have?
Check out what QC-Calc does for this question by an auditor. I asked the same question to the sales rep and just got a link to show the part 11 compliance to data security that is on their website. I cannot even get them to write a letter saying that datapage+ was made to industry standards.
please let me know of any updates that you get on this subject. I would like to use datapage+ for our SPC needs but may have to go with QC-Calc if hexagon can't remedy the problem. Once a year a document on the website could be updated just like is done for PC-DMIS which would help us all out in this situation.
Check out what QC-Calc does for this question by an auditor. I asked the same question to the sales rep and just got a link to show the part 11 compliance to data security that is on their website. I cannot even get them to write a letter saying that datapage+ was made to industry standards.
please let me know of any updates that you get on this subject. I would like to use datapage+ for our SPC needs but may have to go with QC-Calc if hexagon can't remedy the problem. Once a year a document on the website could be updated just like is done for PC-DMIS which would help us all out in this situation.