hexagon logo

Datapage RT Editor

We have a database in place etc.. But when we go to use the editor so we can get rid of some of the parts . The "Parts" section under "View" is greyed out.. We havent had any issues with this until yesterday. The system hasnt been changed at all, but all of a sudden this function doesnt want to work.. Any ideas would be greatly appreciated.. Thanks ahead of time!!
Parents
  • Everything is greyed out. The system is attached to a network, but we dont backup those systems seeings we have the software and usually these things arent so convoluted as this software seems to be. Having said that Im sure it will get backed up now that we realize the software is old and buggy etc.

    Also for some reason and maybe this is the way it is on everyones systems, but my serial number isnt showing under "system options" in Dp Editor, but my auth code is.. if I try to enter the serial which i believe is my portlock number it doesnt allow me to add anything...
Reply
  • Everything is greyed out. The system is attached to a network, but we dont backup those systems seeings we have the software and usually these things arent so convoluted as this software seems to be. Having said that Im sure it will get backed up now that we realize the software is old and buggy etc.

    Also for some reason and maybe this is the way it is on everyones systems, but my serial number isnt showing under "system options" in Dp Editor, but my auth code is.. if I try to enter the serial which i believe is my portlock number it doesnt allow me to add anything...
Children
No Data