hexagon logo

Datapage RT Editor

We have a database in place etc.. But when we go to use the editor so we can get rid of some of the parts . The "Parts" section under "View" is greyed out.. We havent had any issues with this until yesterday. The system hasnt been changed at all, but all of a sudden this function doesnt want to work.. Any ideas would be greatly appreciated.. Thanks ahead of time!!
Parents
  • OK.... I have fixed the issue and Im going to try and explain what steps I took to resolve it.

    1. I used hinstall.exe from the Datapage Directory in a Command Prompt. Using hinstall i removed "ALL" drivers. (I got rid of the above error by using number 6 "Kill Process" before trying to install the driver)
    2. I then installed Aladin drivers, the executable was named hldrv32.exe...
    3. I then used hinstall to install the driver and it completed successfully, I then did a "Get Hasp Info" and the drivers were there.. something like 3.74..

    As a side note: When trying to uninstall the drivers i had an error about a process needing to stop first, I couldnt stop it using hinstall, i had to use the Task manager and "end task" on the process then removal of the drivers was possible.

    This all seems so simple now, but it did take some tinkering to get there.. A HUGE thanks to everyone whom tried to help me figure this out, it was much appreciated. Im back in business!! Smiley
Reply
  • OK.... I have fixed the issue and Im going to try and explain what steps I took to resolve it.

    1. I used hinstall.exe from the Datapage Directory in a Command Prompt. Using hinstall i removed "ALL" drivers. (I got rid of the above error by using number 6 "Kill Process" before trying to install the driver)
    2. I then installed Aladin drivers, the executable was named hldrv32.exe...
    3. I then used hinstall to install the driver and it completed successfully, I then did a "Get Hasp Info" and the drivers were there.. something like 3.74..

    As a side note: When trying to uninstall the drivers i had an error about a process needing to stop first, I couldnt stop it using hinstall, i had to use the Task manager and "end task" on the process then removal of the drivers was possible.

    This all seems so simple now, but it did take some tinkering to get there.. A HUGE thanks to everyone whom tried to help me figure this out, it was much appreciated. Im back in business!! Smiley
Children
No Data