We have a database in place etc.. But when we go to use the editor so we can get rid of some of the parts . The "Parts" section under "View" is greyed out.. We havent had any issues with this until yesterday. The system hasnt been changed at all, but all of a sudden this function doesnt want to work.. Any ideas would be greatly appreciated.. Thanks ahead of time!!
Datapage versions prior to 3.33 had an interesting problem with the editor; the port lock id would be incorrect if the actual port lock id was greater than 32767. You can verify that this is your problem by starting Datapage RT and note the value in the user id field from the splash screen and compare this to the value shown in the Datapage Editor under Help - About.
The fix was to install version 3.33. It likely worked until recently as you have a 90 day trial period for the software (and it just ran out).
Datapage versions prior to 3.33 had an interesting problem with the editor; the port lock id would be incorrect if the actual port lock id was greater than 32767. You can verify that this is your problem by starting Datapage RT and note the value in the user id field from the splash screen and compare this to the value shown in the Datapage Editor under Help - About.
The fix was to install version 3.33. It likely worked until recently as you have a 90 day trial period for the software (and it just ran out).
