Failed error: Index and length must refer to a location...

Someone changed a setting in DP+, when trying to generate a report (CAD report, chart, text report) this message is displayed:

Failed Index and length must refer to a location within the string.
Parameter name: length
Object reference not set to an instance of an object.

Any ideas of what is causing this error?

Thanks!

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jleond over 7 years ago

The problem only happens with one windows user, if I or some other user logs into Windows, DP+ runs without the error. Is there a file created by DP+ that needs to be removed from that user profile?

Thanks!
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jleond over 7 years ago

The problem only happens with one windows user, if I or some other user logs into Windows, DP+ runs without the error. Is there a file created by DP+ that needs to be removed from that user profile?

Thanks!
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