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External Command Fail

So I finally got my new computer for other machine. Did a fresh new install of PC-DMIS and Datapage +5.2, on windows 10. So a few of us still use the External Command, Listening at the top and End at the bottom. Well if you don't install Datapage 5.0 and install 5.2, this little knickknack don't work. spent all day with Hexagon just to find this out. Now if you put External Command without -END or -E it works which takes a while to record. You have to have Data Importer 5.0 gathering info and Datapage 5.0, and it will still show up in DataPage 5.2. Now it actually seems to work fine on my windows 7 computer, even though I have both Datapages installed, I do use the Data Importer 5.2 gathering the information, results no problem. So I'm kinda guessing this might be a Windows 10 thing. Now Stats update seems to work no problem.

One more thing to add, I'm sure Hexagon will get right on this and fix it Rolling eyes
Parents
  • Actually, yes, our DataPage+ computer did get reverted back to Win 7. I was thinking about the computer doing the Stats creation. We reverted back to Win 7 for a PDF issue, and, to be honest, I'm not 100% sure at this point whether that was with 2012 or 5.2.

    You might need to fix the registry on the Windows 10 computer first (the User Access Control issue, if you haven't already fixed that, that would be my first thought.)

    I would also suggest that you try not using any of the other stats commands and just inserting the external DataPageStats.exe at the end.
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  • Actually, yes, our DataPage+ computer did get reverted back to Win 7. I was thinking about the computer doing the Stats creation. We reverted back to Win 7 for a PDF issue, and, to be honest, I'm not 100% sure at this point whether that was with 2012 or 5.2.

    You might need to fix the registry on the Windows 10 computer first (the User Access Control issue, if you haven't already fixed that, that would be my first thought.)

    I would also suggest that you try not using any of the other stats commands and just inserting the external DataPageStats.exe at the end.
Children
  • Just to add. Walter at Hexagon, had remote access in the my computer. He checked all the registry and full access and all that other crap. He was stumped on the recording issue. He was satisfied that he finally got it to record, he even stated there was an issue with this. Problem is he saw it recording, temp file, and throwing it into datapage, we never actually opened it up to see the data. When I went in there, what he recorded was empty also. I truly believe it has something to do with 5.2. Like I said 5.0 works every which way, but 5.2 doesn't? Plus the popup in 5.2, but no popup with 5.0? everything was setup the same.
  • I wouldn't listen to anything the DataPage tech support says. I've never been satisfied with their "help".