Every 2 years Major version of Q-DAS is released. Since the day the major version is released, we guarantee support and maintenance for a 3 years period. That gives us 1 year overlap where 2 Major version of Q-DAS are being supported.
Example with V15 (2024.1) and V14:
V14 – Originally released on 30.3.2022. End of support is 31.3.2025.
V15 – Originally released on 10.4.2024. End of support is 10.4.2027.
During this period of time, customers with valid maintenance contract can expect support and bug fixes.
We recommend to start planning update procedure during the original release of new Major version. There is 1 year for planning, testing and validating new version. With such strategy, you will never run out of support.