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Has anyone moved over to Datapage+ for reporting?

Jeff Hunt
I don't know if Im missing something, but the layout is beyond confusing, Im still not sure I have the database setup correctly, it is dog slow when I have a part model on the screen, & I still have not figured out how to tell PCDMIS how to access the database. Im trying to make Dataview style reports out of it, but Im finding it next to impossible to do. Why they did away with the File...Edit...View...toolbar at the top, I dont know.
  • I don't know if Im missing something, but the layout is beyond confusing, Im still not sure I have the database setup correctly, it is dog slow when I have a part model on the screen, & I still have not figured out how to tell PCDMIS how to access the database. Im trying to make Dataview style reports out of it, but Im finding it next to impossible to do. Why they did away with the File...Edit...View...toolbar at the top, I dont know.

    They did away with it because...
    1) It was text, which means they "have" to make a "version" for every country on the planet
    2) It was easy.

    I'm still trying to figure out WHY they did ALL that they did to that package. It's the biggest joke since Pcdmis V3.6.
  • I would suggest that you hold off on the use of DATAPAGE+ for a while. They have some significant issues that need to be addressed. I signed up for the DATAPAGE+ class, took it, and ended up very dissatisfied. They will be revamping the present course and some software issues soon. The DATAPAGE+ software programmer visited my facility and is working on upgrades and fixes as we speak.

    If you are using DATAPAGE+ due to the fact that you are running Windows 7 on you pc then best of luck.

    DATAPAGE R/T 3.33, the predecessor to DATAPAGE+, does not work with Windows 7 as DATAPAGE R/T is a 32 bit software and the DATAPAGE EDITOR is a 16 bit technology that will not work with 64 bit Windows 7.

    I do not know if DATAPAGE R/T 3.33 will work using Windows 7 32 bit version.
  • I would suggest that you hold off on the use of DATAPAGE+ for a while. They have some significant issues that need to be addressed. I signed up for the DATAPAGE+ class, took it, and ended up very dissatisfied. They will be revamping the present course and some software issues soon. The DATAPAGE+ software programmer visited my facility and is working on upgrades and fixes as we speak.

    If you are using DATAPAGE+ due to the fact that you are running Windows 7 on you pc then best of luck.

    DATAPAGE R/T 3.33, the predecessor to DATAPAGE+, does not work with Windows 7 as DATAPAGE R/T is a 32 bit software and the DATAPAGE EDITOR is a 16 bit technology that will not work with 64 bit Windows 7.

    I do not know if DATAPAGE R/T 3.33 will work using Windows 7 32 bit version.

    that is good news, this software should not be released as is.
  • I would suggest that you hold off on the use of DATAPAGE+ for a while. They have some significant issues that need to be addressed. I signed up for the DATAPAGE+ class, took it, and ended up very dissatisfied. They will be revamping the present course and some software issues soon. The DATAPAGE+ software programmer visited my facility and is working on upgrades and fixes as we speak.

    If you are using DATAPAGE+ due to the fact that you are running Windows 7 on you pc then best of luck.

    DATAPAGE R/T 3.33, the predecessor to DATAPAGE+, does not work with Windows 7 as DATAPAGE R/T is a 32 bit software and the DATAPAGE EDITOR is a 16 bit technology that will not work with 64 bit Windows 7.

    I do not know if DATAPAGE R/T 3.33 will work using Windows 7 32 bit version.

    I use DATAPAGE R/T 3.33 with Windows 7 32 bit version.
    Gave up on DP+ for now.
  • Datapage+ issues ugh....

    Datapage+ is very difficult to use, and good luck trying to export data, and finding a way to even navigate thru the software. Angry

    Using windows 7 / 64 bit, and Datapage+ what a miss match. I can't tell if I'm Having windows7 permission issues, or datapage+ issues.

    Just a heads up don't ever open PC Dmis 2010 MR1, and Datapage + at the same time, it will corrupt your path to your OSDC server.

    lol
  • Isn't this all so lovely. Why the heck would they bother releasing it then ? Seriously ? Really? WTF ?
  • I want to take this opportunity to introduce myself, my name is Ping Fang and I am the Product Manager for DataPage+/DataView+. In addition, I would like to address your concerns and maybe shed some light on some of your questions.

    First, I understand your frustrations with the new user interface. Going from legacy DataPage/DataView to the DataSuitePlus is not easy just like you go from PC-DMIS v3x to v4x. In this case, we had to rewrite the software completely since legacy DataSuite was created back in the early 90s. We wanted to address 2 major issues with the v4.0 release. One is the OS support, as some of you have indicated that legacy DataSuite is not functional is Windows Vista or Windows 7. Secondly, most of the companies have global presence now so we must have a way to allow users to switch languages just like PC-DMIS. Lastly, we tried to improve some major issues expressed from the user base; such as database locking up, no ability to customized the reports, no able to rotate CAD or solid models, and etc.

    Overall, I think we had done a good job on addressing these issues. This is not saying that we did not miss some functionality that you use on the daily basis. We are addressing that as well with the v4.1 release. If we take an objective view of the entire product, I think the new platform is better. It has more flexibility than the legacy product and it has tools that legacy product do not have.

    Regarding to setting up the SQL database, I would strongly encourage you to reach out to our Technical Support group and/or your IT personnel for support. SQL is designed for a true multi-user environment so you will not have lockup issues going forward. Unfortunately, most of us are not SQL experts so setting up the initial database is not simple since it's very system dependent base on your network and permission settings. Hence, your IT support is crucial with the initial setup. The good news is this is an one time process then you don't need to worry about this going forward.

    Finally, if you have specific questions please reach out to our Technical Support group for help and any inputs you have to improve the product are welcome always. By working together, we can make this product better each release. By the way, you can use legacy DP and DP+ simultaneously which will not effect your daily process. This was designed to ease your transition with the product provided you are still running XP.

    Regards,

    Ping Fang
    Global Product Manager - Web Reporting
    Wilcox Associates
  • I want to take this opportunity to introduce myself, my name is Ping Fang and I am the Product Manager for DataPage+/DataView+. In addition, I would like to address your concerns and maybe shed some light on some of your questions.

    First, I understand your frustrations with the new user interface. Going from legacy DataPage/DataView to the DataSuitePlus is not easy just like you go from PC-DMIS v3x to v4x. In this case, we had to rewrite the software completely since legacy DataSuite was created back in the early 90s. We wanted to address 2 major issues with the v4.0 release. One is the OS support, as some of you have indicated that legacy DataSuite is not functional is Windows Vista or Windows 7. Secondly, most of the companies have global presence now so we must have a way to allow users to switch languages just like PC-DMIS. Lastly, we tried to improve some major issues expressed from the user base; such as database locking up, no ability to customized the reports, no able to rotate CAD or solid models, and etc.

    Overall, I think we had done a good job on addressing these issues. This is not saying that we did not miss some functionality that you use on the daily basis. We are addressing that as well with the v4.1 release. If we take an objective view of the entire product, I think the new platform is better. It has more flexibility than the legacy product and it has tools that legacy product do not have.

    Regarding to setting up the SQL database, I would strongly encourage you to reach out to our Technical Support group and/or your IT personnel for support. SQL is designed for a true multi-user environment so you will not have lockup issues going forward. Unfortunately, most of us are not SQL experts so setting up the initial database is not simple since it's very system dependent base on your network and permission settings. Hence, your IT support is crucial with the initial setup. The good news is this is an one time process then you don't need to worry about this going forward.

    Finally, if you have specific questions please reach out to our Technical Support group for help and any inputs you have to improve the product are welcome always. By working together, we can make this product better each release. By the way, you can use legacy DP and DP+ simultaneously which will not effect your daily process. This was designed to ease your transition with the product provided you are still running XP.

    Regards,

    Ping Fang
    Global Product Manager - Web Reporting
    Wilcox Associates

    No attempt was made to at least TRY to make it "familiar"? Why make something harder than necessary? You knew what you had made was not going to be easy, yet all the advertising touts the 'ease of use' and no attempt was made to make it easy? Coding is coding, your coding makes it look the way it does, makes the interface the way it is, so what if it is "new" coding? Was it impossible to make look like it did? Impossible to put the same things in the same menu areas? Impossilbe to make it "easy"? Oh, wait, the NEXT release will make it 'easy', well, easier, at least a little, then the one after that, well, Oh Boy will it be better..... WHAT?

    The platitudes and the "wait until next time', especially when you already KNOW that what you've made will be hard for ALL the people who have to use it is unacceptable. YOU work for US since WE are the ones paying the SMA money so YOU can get a paycheck, and yet you give us something "not user friendly" and you know it when you give it to us.
  • Jeff, sorry you have such strong feelings with this. It's difficult to keep the same UI from a product that was build in the early 90s especially if we want to add new functionality. The example I can provide is MS Windows Operating System, personally I don't like Windows Vista UI vs XP because it's something new. But I also understand why MS changed the UI; now I have Window7 and I am actually getting more familiar with how everything works now. Believe me, the transition was tough. Unfortunately, UI change is a necessary evil.

    When we released DataPage+, the intention is not to have users to learn the product by themselves. No matter how easy a software product is; if you don't know how to navigate it seems difficult. We are having a Datapage+ class in West Bend WI in October. Maybe you should consider attending this course; I will be there as well to listen to users' inputs.

    Regards,

    Ping
  • Jeff, sorry you have such strong feelings with this. It's difficult to keep the same UI from a product that was build in the early 90s especially if we want to add new functionality. The example I can provide is MS Windows Operating System, personally I don't like Windows Vista UI vs XP because it's something new. But I also understand why MS changed the UI; now I have Window7 and I am actually getting more familiar with how everything works now. Believe me, the transition was tough. Unfortunately, UI change is a necessary evil.

    When we released DataPage+, the intention is not to have users to learn the product by themselves. No matter how easy a software product is; if you don't know how to navigate it seems difficult. We are having a Datapage+ class in West Bend WI in October. Maybe you should consider attending this course; I will be there as well to listen to users' inputs.

    Regards,

    Ping

    So, we pay and pay and pay AND PAY, every year, the SMA cost on Datapage, so you make a new version, after how many years, we finally get a new version, a new version that you have freely admitted will require training, so we can PAY AGAIN and pay and pay and pay and pay and pay. Last I knew, this country had laws against extortion.
  • I want to take this opportunity to introduce myself, my name is Ping Fang and I am the Product Manager for DataPage+/DataView+. In addition, I would like to address your concerns and maybe shed some light on some of your questions.

    First, I understand your frustrations with the new user interface. Going from legacy DataPage/DataView to the DataSuitePlus is not easy just like you go from PC-DMIS v3x to v4x. In this case, we had to rewrite the software completely since legacy DataSuite was created back in the early 90s. We wanted to address 2 major issues with the v4.0 release. One is the OS support, as some of you have indicated that legacy DataSuite is not functional is Windows Vista or Windows 7. Secondly, most of the companies have global presence now so we must have a way to allow users to switch languages just like PC-DMIS. Lastly, we tried to improve some major issues expressed from the user base; such as database locking up, no ability to customized the reports, no able to rotate CAD or solid models, and etc.

    Overall, I think we had done a good job on addressing these issues. This is not saying that we did not miss some functionality that you use on the daily basis. We are addressing that as well with the v4.1 release. If we take an objective view of the entire product, I think the new platform is better. It has more flexibility than the legacy product and it has tools that legacy product do not have.

    Regarding to setting up the SQL database, I would strongly encourage you to reach out to our Technical Support group and/or your IT personnel for support. SQL is designed for a true multi-user environment so you will not have lockup issues going forward. Unfortunately, most of us are not SQL experts so setting up the initial database is not simple since it's very system dependent base on your network and permission settings. Hence, your IT support is crucial with the initial setup. The good news is this is an one time process then you don't need to worry about this going forward.

    Finally, if you have specific questions please reach out to our Technical Support group for help and any inputs you have to improve the product are welcome always. By working together, we can make this product better each release. By the way, you can use legacy DP and DP+ simultaneously which will not effect your daily process. This was designed to ease your transition with the product provided you are still running XP.

    Regards,

    Ping Fang
    Global Product Manager - Web Reporting
    Wilcox Associates

    Wow! I repped this post with green, as he actually is presenting himself as responsible, giving an explanation as to why and whatnots.
    I don't use Datapage and never have - probably never will either, but have you seen ANYONE else from Hexagon EXPLAINING why stuff doesn't work or why a change has been made (they are hardly ever listed in README.TXT) in PC-DMIS?

    No, instead they have this Robert Lewenkron (who never even posted in the forum) strutting about, removing threads and posts that cast a negative point of view for the flagship without an explanation as to why he is removing them. The word for the day is DIALOGUE, not MONOLOGUE.

    PingFeng - don't leave. Absorb the enhancements for Datapage/Datasuite FROM WITHIN THIS FORUM - not the tech support!
  • Thanks for the reply Ping. FYI, Ping has been with Brown & Sharpe for many years & he is very knowledgeable. I attended a PC-DMIS power user’s class that he taught & found it very helpful. Good to see you again.
  • Hi,

    Another Hexagon guy here.

    I've just (since yesterday) started playing with DP+.

    It's taken a little while but I'm finding my way around it now.

    I agree with some of your points but like Ping says, it took me a while to get use to Win7 (from XP) but I now love it.

    To answer some of peoples complaints here's my take...


    1) the UI is quite different from the old DP, but think about where this is going? ===> Web reporting.

    So the UI has quite a web page type feel to it, could you imagine the fuss you'd create if there was a desktop version which mimicked the old DP and then a different look and feel for the web-based version?

    Also there is a lot in common with the old DP, report and chart types, defining queries etc is the same (if not in the same place).


    2) Stetting up the DB: I've done two so far, on a a 64bit Win7 system, which contrary to above works fine, it was tricky as I already had SQLEXPRESS on the system, which once I un-installed and re-installed was pretty straight forward following the readme in the install set The other was XP which was a easy-as-pie, not a single problem.
    To be fair both these have been set up on the local computer so I can't comment on connecting to a server.
  • Hello,
    I feel your pain and it hurts badly!! Last summer I got DATA PAGE+, I went for training on DATAPAGE+, and guess what? The instructor himself was lost, he couldn’t help me either he was clueless himself. Furthermore, I called Tech.Support for questions and they are in the same boat. And up to this day I have not used data page because it doesn’t work!!
    This is all I need for SPC:
    • Give me a Histogram or Xbar graphs.
    • All the information from my company (I.e Name, address and person responsible)
    • Customer Information, same deal, name, address and contact information.
    • Nominal
    • Actual
    • Plus and minus
    • Range
    • Max
    • Min
    • Sigma IL
    • Sigma LL
    • Over NOM.
    • Below NOM
    • Out High
    • OUT LOW
    • STD DEV
    • CR
    • CP
    • CPK
    • R BAR
    • STD DEV Range
    • PP
    • PPK
    • Sigma +/-
    • STd DEV Base on Population
    • Group size
    • Number of pieces
    •
  • Hello all,
    I am using DP+ 4.1. We don't use DP for much here. Just the Multichart and the data report. We had this working fine in "legacy" but are having growing pains with DP+. My multichart isn't calculating CP or CPK. It also shows the Average and Range as zero, probably why the CP is messed up. The data report shows the data as it should be. Tolerances are correct, etc. This was an import, dumped the data from legacy and imported it into DP+, so I have questions as to whether it is from that or not. Also, other reports have the data cut off at the right edge of the report. I don't see a template editor yet but I bet there is one hiding somewhere.

    These are just my observations in case Ping or someone else takes notice. I have a call in to tech support about this as well and will post the solution if I get one.

    I would like to mention that I LOVE the thumbnail list of the parts in the database. This combined with the category lists you can make create a much easier time of finding parts when you have a couple thousand in the database.
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