After installing the Q-DAS client (assuming the use of SQL databases), the following error messages appears when starting the Q-DAS client:
The reason for this is that the required Microsoft ODBC driver 18 for SQL server is not installed on the Q-DAS client computer.
If the required Microsoft ODBC driver is not installed on the Q-DAS client computer, it can be installed during the Q-DAS client setup.
Alternatively, the required driver can be downloaded directly from Microsoft and installed manually.
We can troubleshoot and advice a little about what could be a problem specifically, but the responsibility lies on the IT department of our customers to overcome this issue within their own environment.